Buying
Memocept Guarantee: How to Claim Your 60-Day Refund
Memocept has a 60-day money-back guarantee that starts on the day you buy.
To claim, call +1 (507) 448-8190 with your order ID and send the product back; you pay return shipping. The refund follows 3 to 5 business days after your return is credited, then 5 to 10 days on your card.
Still choosing? See the packs.
The promise
What is the Memocept guarantee?
The Memocept guarantee lets you ask for your money back within 60 days of purchase. If the sales page prints a longer window on the day you buy, the longer one applies.
You claim it by phone, not by email or web form. Call +1 (507) 448-8190 and give your order ID. The desk that answers can see your order, so it can open the claim on the spot.
The guarantee covers the purchase. It says nothing about how you will feel on the product, and we do not read it that way. Think of it as a way to limit what you spend if Memocept is not for you.
We sell as the USA Authorized Memocept Retailer. Orders placed through our buttons are on file with this desk, so the window applies to them.
The terms
What are the Memocept guarantee terms?
The terms are short: 60 days, a phone call and a tracked return. The table sets out each rule and where it comes from.
| Window | 60 days from purchase, unless the sales page prints a longer window |
|---|---|
| Which orders | Orders placed on gomemocept.com, through the order buttons |
| Which packs | All of them: 2, 3 and 6 bottles |
| How to claim | Call +1 (507) 448-8190 with your order ID |
| What to keep | Your order email with the order ID |
| Return address | 550 Madison Avenue, Floor 27, New York, NY 10022, USA |
| Put in the parcel | Full name, email and order ID |
| Return shipping | Buyer pays return shipping. Use a tracked service. |
| Refund timing | 3-5 business days after the returned bottles are credited, then 5-10 days for your card issuer to post it |
| What it is | A purchase policy, not a medical promise |
How to claim
How do you claim the Memocept money-back guarantee?
Call the desk with your order ID, then send the bottles back as they tell you. The whole claim runs through one phone number.
Find your order ID
It is in the confirmation email you got after checkout. Search your inbox for "Memocept" if you cannot see it.
Call within 60 days
Phone +1 (507) 448-8190. Say you want to use the money-back guarantee and give your order ID, full name and email.
Follow the return instructions
The desk tells you what to send. Pack the bottles with a note of your full name, email and order ID.
Mail it with tracking
Send the parcel to the returns address in New York. Keep the receipt and tracking number.
Watch for the refund
Once the return is credited, the refund is sent to your original payment method.
The mail-back steps are set out in more detail in the refund policy.
In numbers
What are the key Memocept guarantee numbers?
Pack coverage
Does every Memocept pack last the 60-day window?
Yes. The smallest pack holds 60 capsules, one for each day of the window. Larger packs run past it.
Ends with the window
Your last capsule falls around day 60 if you start on the day you buy. Start late and you may still have a few left when the window closes.
One month extra
You can judge the product inside the window and keep one bottle for after. Decide before day 60, not at the end of the supply.
Four months extra
The window still closes at 60 days. Ask the desk how unopened bottles are handled before you buy this size to test it.
Pack sizes and days are shown on the pricing page. Prices appear only at checkout.
Limits
What does the Memocept guarantee not cover?
The guarantee does not cover return postage, and it does not promise any health result. It also cannot help with orders this desk cannot see.
- Return shipping. You pay it. A tracked service protects you if the parcel goes missing.
- Orders from other sellers. Bottles bought on a marketplace or from an unknown site are outside this desk's reach.
- Claims after the window. Day 61 is too late unless the sales page printed a longer window.
- Results. No trial of Memocept exists, and the label claims are not proof. The refund is about the money, not the outcome.
A refund is not medical care. If you have side effects, stop taking the capsules and talk to a doctor, then call the desk about your money. Read more on side effects and interactions.
Avoid delays
What can slow down a Memocept guarantee claim?
Most slow claims come down to a missing order ID or an untracked parcel. Both are easy to avoid.
- Save the order email in a folder the day you buy.
- Put a reminder in your calendar around day 45, so you decide with time to spare.
- Add a slip to the box with your full name, email and order ID.
- Use a tracked service and keep the receipt until the money lands.
- Call the phone desk, not the website inbox, which cannot see orders.
From order to refund
How long does a Memocept refund take from start to finish?
After you call, the time depends on mail and on your bank. Here is the sequence the desk follows.
- Day of purchase
The 60-day window opens. Save the order email.
- Any time before day 60
Call +1 (507) 448-8190 with your order ID to start the claim.
- Return in the mail
You ship the bottles with tracking. Mail time depends on the service you choose.
- Return credited
The desk logs the parcel. The refund is issued within 3-5 business days.
- On your statement
Your card issuer usually takes 5-10 days to show the credit.
Why a phone call
Why is the Memocept guarantee claimed by phone?
The phone desk is the only team that can see your order. Calling means the person you speak to can find the purchase, check the date and open the claim in one go.
| Contact | Can see orders? | Use it for |
|---|---|---|
| +1 (507) 448-8190 | Yes | Claims, returns, refunds, tracking and order changes |
| [email protected] | Order questions | Follow-up notes about an order |
| [email protected] | No | Page errors, typos, privacy and press |
Write down the date and time of your call and the name of the person you spoke to. If the claim stalls, those notes help the next call go faster.
Fair view
Is the Memocept guarantee worth relying on?
It is a useful safety net for your money, with a few costs you should expect. The terms are simple, and every pack lasts the window.
The weak spots are the ones on any mail-back refund. You pay postage, you need tracking, and you wait for your bank. Plan for that, and the guarantee does what it says. For questions before you buy, see the contact page.
FAQ
Memocept guarantee FAQ
How long is the Memocept guarantee?
60 days from purchase, unless the sales page prints a longer window on the day you buy.
How do I claim a refund on Memocept?
Call +1 (507) 448-8190 with your order ID. The desk opens the claim and gives you the return steps.
Can I claim by email?
Use the phone number to start a claim. The sales email [email protected] can help with order questions, but the website inbox cannot see orders.
Does the window start when my package arrives?
No, it starts on the purchase date. If delivery is slow, you have fewer days left to decide, so call early if you plan to claim.
Who pays for return shipping?
The buyer pays. Use a tracked service and keep the receipt.
Does the guarantee cover Memocept bought on Amazon?
No. This desk can only see orders placed through gomemocept.com. Contact the seller you bought from.
Is the guarantee a promise that Memocept will work?
No. It is a purchase policy. It limits what you spend, and it is not a claim about results.
Keep reading
More about Memocept
Refund policy
The full Memocept return process: the call, the parcel, the address and when your refund arrives.
Read more
Pricing
The three Memocept packs by capsules, days and guarantee coverage, plus how to work out the price per bottle at checkout.
Read more
Contact
Which Memocept desk to use: the phone line for orders and refunds, or the website inbox for pages and press.
Read moreUSA Authorized Memocept Retailer
Ready to try Memocept with the 60-day guarantee?
Order through the authorized retailer's page so your order ID is on file with the refund desk. One capsule a day; even the 2-bottle pack covers the whole 60-day window.
Questions before you buy? Call +1 (507) 448-8190. 60-day money-back guarantee, return shipping paid by the buyer.
